About The Website
This agreement sets forth the terms and conditions that apply to use of this service by a person, organization or other entity (“Users” or “You”). By using this service, You agree to comply with all the terms and conditions hereof.
YOU WILL NOT COPY, DISTRIBUTE, ALTER OR MODIFY ANY PART OF THIS PROGRAM IN ANY MEDIUM WITHOUT INNOVATE1 Services EXPRESS WRITTEN PERMISSION.
Definition of Terms
shall mean the commencement and/or completion of any Registration, Application Processing and/or Bill Presentment Transaction between INNOVATE1 Services and a customer for an authorized transfer of goods or services using the INNOVATE1 Services Service.
Customer/You: shall mean any individual or corporation that completes a Registration or Application using the INNOVATE1 Services Service.
INNOVATE1 Services or Company: shall mean INNOVATE1 Services, and any subsidiaries and affiliates.
INNOVATE1 Services Service: shall mean the INNOVATE1 Services Service accessible via the INNOVATE1 Services Website.
Payment Transaction: shall mean a payment made for an INNOVATE1 Services Registration, Application and/or Bill Presentment Service.
User: shall mean any individual or entity that initiates a Commercial Transaction using the INNOVATE1 Services Service.
User ID and Password: shall mean a unique user identifier and password selected by users to access the INNOVATE1 Services Service via the Website.
User Jurisdiction: shall mean the territory from which a User or Operator is physically located upon initiating payment using the INNOVATE1 Services Service or on accessing the INNOVATE1 Services Website.
In order to access and use the INNOVATE1 Services Program, the user must, first obtain access to the World Wide Web and pay any service, telecommunication or other fees associated with or incurred by such access and must provide all equipment necessary to connect to the World Wide Web.
User acknowledges and agrees that the INNOVATE1 Services program is offered on an "as is" and "as available" basis only. INNOVATE1 Services may impose limits or restrictions on the use of the Service with or without notice to and in certain situations may withdraw the INNOVATE1 Services Service for any length of time at any time.
Processing of Registration and/or Application Transactions
The INNOVATE1 Services Service facilitates the processing of Registration and Application Transactions for which payment is made. The Service will store information from Customers.
Restriction on INNOVATE1 Services Usage
At any time, INNOVATE1 Services may define, change or modify acceptable practices and restrictions related to the use of the INNOVATE1 Services Service; including restrictions to access for Customers and Users. INNOVATE1 Services reserves the right to cancel, suspend or modify any aspect of the INNOVATE1 Services Service without notice or liability with respect to INNOVATE1 Services schedule of operations; availability or any other feature of the INNOVATE1 Services Service.
User ID and Password Information
Users warrant and acknowledge that they are responsible for:
- Keeping their User ID and Password confidential;
- Any Payment Transactions processed as a result of access by persons that You have exposed your User ID and Password to;
- Consequences of misuse of your User ID and Password;
You accept to notify INNOVATE1 Services as soon as an unauthorized use of your User ID and/or Password is suspected; or You are aware of any other breach of security concerning the INNOVATE1 Services Service.
Cancelation & Refund Policy
Due to the nature of real-time payment systems processing, ALL associated charges/fees can not be cancelled and are nonrefundable, except as listed under Acceptable Reasons for a Refund;
A refund will be issued, upon request, and with supporting proof and/or evidence from the customer, for the reasons listed below under Acceptable Reasons for a Refund. Notwithstanding the above, INNOVATE1 Services reserves the right to grant or deny refunds to anyone for any reason.
- Acceptable Reasons for a Refund
- Someone has used your Credit/Debit card fraudulently.
- If there is a mistake made, as solely determined by INNOVATE1 Services, with respect to two or more payment transactions being processed for one Application.
- Any other illegal or unapproved use of your credit/debit card or billing information.
- Requesting a Refund
Refund requests are considered valid up to 6 months from date of payment, no exceptions. To request a refund, please email firstname.lastname@example.org with details of your request and supporting documents, if any. Refund requests are processed in the order in which they are received, and You will have the opportunity to provide INNOVATE1 Services with all the necessary details needed to process any refunds that fall within the Acceptable Reasons for a Refund.
- Abuse of Cancelation & Refund Policy
Where INNOVATE1 Services, in its sole discretion, believes a customer has or is abusing this Cancelation & Refund Policy through, among others, fraudulent requests for refunds or initiation of chargebacks after submitting applications using the INNOVATE1 Services platform, INNOVATE1 Services shall have the right to:
- In the case of visas or passports, request such visa or passport to be immediately revoked by the issuing authority.
- Immediately publish to relevant Immigration Authorities at Immigration Borders, a “fraud watch list” of the names and/or passport or visa numbers of suspected customers.
- Block a Customer’s name and/or method of payment from being used on the INNOVATE1 Services and relevant immigration authorities site in any manner. This shall include barring the customer from applying for a visa or passport on INNOVATE1 Services unless specifically approved by INNOVATE1 Services.
- Cancelation & Refund Updates and Modifications
INNOVATE1 Services reserves the right to modify this Cancelation & Refund Policy at its discretion, or against any customer it believes is abusing this Cancelation & Refund Policy and in some cases reserves the right to refuse refunds if Cancelation & Refund Policy abuse is detected. Any such revision or change will be binding and effective immediately after the posting of the revised Cancelation & Refund Policy on https://www.innovate1services.com. You agree to periodically review our Cancelation & Refund Policy, including the current version of our Cancelation & Refund Policy as made available at https://www.innovate1services.com/cms/refundPolicy.
INNOVATE1 Services accepts no responsibility for the products or services provided by any participating Passport Agency or Embassy/Consulate in connection with the actual granting of passports or visas, nor for any delays, mistakes on passports, loss of passports or other materials occasioned by such services or by any delivery services such as FedEx, UPS, or the US or other Postal Service. Damage compensation is not available from INNOVATE1 Services
Provider Websites/ Links To Third Party Sites
The INNOVATE1 Services Website may contain links to websites, which are owned and operated by third parties independent of us (“Third Party Websites”). INNOVATE1 Services does not sponsor, endorse or approve of the operators of Third Party Websites or the information, graphics and material, which may be found at Third Party Websites (“Third Party Material”). Subject to any applicable law, which cannot be excluded, we make no warranties or representation with regards to the quality, accuracy, merchantability or fitness of purpose of Third Party Material or products or services available through Third Party Websites; or that Third Party Material does not infringe the intellectual property rights of any person. We are not authorizing the reproduction of Third Party Material by linking material on this Website to Third Party Material.
All offers to sell and statements relating to goods and services available on Third Party Websites are the responsibility of and given by the Third Party Website operators. INNOVATE1 Services expressly disclaims acting in any other respect on behalf of Third Party Website operators.
Customers and Users agree and warrant not to include INNOVATE1 Services in any legal proceedings concerning any disagreement as a result of any Commercial Transaction. This Condition of Service shall not put aside any claims, defenses or rights that You may possess concerning a transaction directly related to a technical fault in the INNOVATE1 Services Service for which Users must notify INNOVATE1 Services within ten (10) business days of the date of the transaction.
Electronic Communications Usage
INNOVATE1 Services may communicate with You concerning INNOVATE1 Services Use, Payment Transaction or other matters concerning the INNOVATE1 Services Service, at any time by electronic means. These correspondences may comprise sending mail to the email address provided by You during enrollment and/or posting notices on the INNOVATE1 Services site. You hereby agree that we may provide such communications or records by means of electronic communications.
It shall be assumed that You have received all electronic communications when INNOVATE1 Services sends the electronic communication to the email address provided by You at the time of enrollment or as changed by You afterwards in a manner set out in the INNOVATE1 Services User Guide or when INNOVATE1 Services posts electronic communication on the INNOVATE1 Services site.
Communication from a User or Operator to INNOVATE1 Services
A User may contact INNOVATE1 Services through the INNOVATE1 Services contact page on the Website to:
- Request an electronic copy of an electronic communication.
- Request a paper copy of an electronic communication (INNOVATE1 Services reserves the right to charge a fee to provide the paper copy).
- Update your personal information such as your email address to be used for mailing electronic communications.
- Withdraw consent to receive electronic communications (INNOVATE1 Services reserves the right to stop your use of the INNOVATE1 Services service if You withdraw consent or refuse to receive electronic communications from INNOVATE1 Services).
Cancelation & Refunds
Cancelation & Refund Policy for Users can be found on the INNOVATE1 Services Website via the FAQ link.
INNOVATE1 Services Service and Functions
INNOVATE1 Services business is to provide the automation of online Registration, Application and Bill Presentment Processes ONLY. INNOVATE1 Services does not issue Passports or Visas. Since the Service is limited to online transactions, INNOVATE1 Services does not qualify as a financial institution and monies held by INNOVATE1 Services shall not be deemed as deposits by Customer neither are they insured to benefit the Customer by the Federal Deposit Insurance Corporation or any governmental agency.
Innovate1 Services does not guarantee the identity of any User.
After termination of your Service usage, You are liable for all obligations, which You have previously incurred on the INNOVATE1 Services platform. After termination, INNOVATE1 Services reserves the authority to block your login details and deny access to INNOVATE1 Services in the future. Removing access to a User may affect access for a User’s relatives or persons who use this service on a User’s behalf, including business enterprise, its affiliates, employees, officers, parents, successors and assignees.
Taxes for Customers
INNOVATE1 Services shall not be responsible for any User Taxes, which arise as a result of the INNOVATE1 Services usage. User herein accept to cooperate with all applicable tax laws, of the reporting and payment of any taxes, which are related to your INNOVATE1 Services Payment Transactions.
In certain circumstances, while using INNOVATE1 Services, INNOVATE1 Services may hold your funds while an issue is being resolved.
We will make every effort to contact You using your contact details in our records. However, if we are unable to reach You and/or have no report of your INNOVATE1 Services usage for more than three years, such unclaimed funds will be deemed to be Unclaimed Property by provision of applicable law.
We reserve the right to deduct a dormancy fee or other administrative charges from such unclaimed funds, as permitted by applicable law.
- Your INNOVATE1 Services usage.
- Any legal proceeding resulting from your mistakes or actions or use of the Service.
- Your violation or negligence of any law or rights of a third party.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY USE OF THIS WEBSITE’S CONTENT AND/OR SERVICES, INCLUDING BUT NOT LIMITED TO: PERFORMANCE FAILURE AND/OR SERVICE DELAY OR INTERRUPTION, COMMUNICATION LINE FAILURE, ERRORS AND/OR OMISSIONS, COMPUTER VIRUSES AND/OR COMPUTER WORMS, UNAUTHORIZED ACCESS TO INFORMATION, THEFT OF INFORMATION. USER EXPRESSLY AGREES THAT ALL RISK OF INJURY RESTS ENTIRELY WITH THE USER. IN NO EVENT WILL INNOVATE1 SERVICES OR ANY PERSON OR ENTITY INVOLVED IN CREATING OR MAINTAINING THIS WEBSITE’S CONTENT AND/OR SERVICES BE LIABLE FOR ANY DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS WEBSITE CONTENT AND/OR SERVICES. THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL MATERIALS ON THIS WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, INNOVATE1 SERVICES PARTIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. INNOVATE1 SERVICES MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIS SITE'S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY
- ERRORS, MISTAKES, OR INACCURACIES OF CONTENT;
- PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE;
- ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN;
- ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE;
- ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR;
- ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE INNOVATE1 SERVICES WEBSITE. INNOVATE1 SERVICES DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE INNOVATE1 SERVICES WEBSITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING.
Limitations of Liability
Except where prohibited by law, in no event will INNOVATE1 Services be liable to You, or any third party, for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if INNOVATE1 Services has been advised of the possibility of such damages.
Subject to any responsibilities implied by law and which cannot be excluded, we, and our directors, employees, agents and contractors, are not liable for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defense or settlement costs) whatsoever, whether direct, indirect or consequential, arising out of or referable to Content on the INNOVATE1 Services Website, to Third Party Websites, or to access of the INNOVATE1 Services Website, howsoever caused, whether in contract, tort including negligence, statute or otherwise.
Liability of INNOVATE1 Services for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the extent possible, at INNOVATE1 Services option to (i) the supply of the goods or services again; (ii) the repair of the goods; or the payment of the cost of having the goods or services supplied again or having the goods repaired.
This Website and its contents and are protected under international copyright laws. Copyright in all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (“Content”) on the INNOVATE1 Services Website is owned or licensed by INNOVATE1 Services.
https://www.innovate1services.com and its respective logos are trademarks or registered trademarks of INNOVATE1 Services. All other product names mentioned in this web site are the trademarks or registered trademarks of their respective owners and are mentioned for identification purposes only. Any program, publication, design, product, process, software, technology, information, know-how, or idea described in this Website may be the subject of other rights, including other intellectual property rights, which are owned by INNOVATE1 Services or other interested parties and are not licensed to You hereunder.
INNOVATE1 Services may preserve any transmittal or communication by You with INNOVATE1 Services through the Website and may disclose any information we have about You (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Website, to comply with any applicable law, regulation, legal process or governmental request, including exchanging information with other companies and organizations for fraud protection purposes or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) INNOVATE1 Services rights or property, or the rights or property of visitors to or users of the Website.